Frequently Asked Questions

1. What is faith-integrated mental health peer support?

Faith-integrated mental health peer support combines compassionate emotional support with practical encouragement and goal setting. As a Certified Peer Support Specialist, I walk alongside individuals who are facing life's challenges while honoring their personal values and faith, if they choose. My role is different from counseling or therapy—it's about offering hope, encouragement, accountability, and practical support based on lived experience.

2. How is peer support different from therapy?

Peer support is not therapy, counseling, or clinical treatment. Instead, peer support focuses on shared understanding, encouragement, wellness goals, resource navigation, and emotional support. Many people find peer support helpful alongside therapy, while others seek peer support because they simply want someone to walk beside them through life's challenges.

3. Who can benefit from mental health peer support?

Peer support may be helpful if you're experiencing:

• Anxiety or overwhelming stress

• Depression or discouragement

• Life transitions

• Grief or loss

• Relationship challenges

• Feelings of isolation

• Difficulty staying motivated toward wellness goals

• A desire for faith-based emotional support

4. Do you offer Christian mental health support?

Yes. Faith integration is available for clients who desire it. My approach is respectful and client-centered, meaning I will never force faith into our conversations. If your faith is important to you, we can incorporate biblical encouragement, prayer (if requested), and Christian values into your wellness journey.

5. What happens during a peer support session?

Each session is personalized to your goals and needs. Together we may:

• Talk through current challenges

• Set achievable wellness goals

• Celebrate progress

• Identify helpful resources

• Build healthy routines

• Develop practical next steps

• Receive encouragement and accountability

Every session is focused on supporting your growth and overall wellness.

6. Do you serve clients throughout Central Oregon?

Yes. Hope & Healing Peer Support proudly serves individuals throughout Central Oregon, including Bend, Redmond, Prineville, Sisters, La Pine, Madras, and surrounding communities.

7. Is peer support covered by insurance?

Hope & Healing Peer Support is a private-pay practice. Payment is due at the time of service unless other arrangements have been made. 

Accepted forms of payment:

• Cash

• Check

• Major credit and debit cards

• HSA/FSA

Sliding-scale fees may be available in limited circumstances. If cost is a concern, please ask during your consultation to determine whether you may qualify.

9. Is everything we discuss confidential?

Yes. Your privacy is important. Information shared during peer support sessions is kept confidential except in situations required by law, such as concerns involving immediate safety or mandatory reporting obligations. These limits are explained in the Client Agreement and Confidentiality Notice before services begin.

10. How do I get started?

Getting started is simple.

1. Schedule your free consultation.

2. We'll discuss your goals and determine whether peer support is a good fit.

3. Complete your intake paperwork.

4. Begin your wellness journey with personalized support and encouragement.

You don't have to navigate life's challenges alone.

Contact Us

We're here to answer your questions and help you determine whether Hope & Healing Peer Support LLC is the right fit for you or someone you care about.

Hope & Healing Peer Support LLC

Phone: (541)362-1483

Email: shannon@hopeandhealingpeersupport.com

Website: www.hopeandhealingpeersupport.com

Business Hours:
Monday–Friday: 9:00 AM – 5:00 PM
Evening appointments available by request.

If you're ready to get started, we'd be honored to walk alongside you on your journey toward hope and healing. Contact us today to schedule your free consultation.